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Shipping & Delivery Information
United Kingdom
| Delivery Type | Delivery Time | Order Value | Fee |
|---|---|---|---|
| Standard Delivery (Royal Mail / Evri) | 2–4 Working Days | Under £50 | £2.99 |
| Standard Delivery (Royal Mail / Evri) | 2–4 Working Days | Over £50 | Free |
| Express Delivery (Royal Mail / Evri) | 1–3 Working Days | Under £50 | £3.99 |
| Express Delivery (Royal Mail / Evri) | 1–3 Working Days | Over £50 | £1.99 |
| Next-Day Delivery (DPD) | Next Working Day | – | £5.99 |
| Saturday Delivery (DPD) | Saturday | – | £9.99 |
UK Standard & Express Delivery
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Orders placed before 3:00 PM are usually dispatched the same day (please allow up to two days for dispatch).
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All standard and express deliveries are tracked and recorded via Royal Mail or Evri.
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If an item is out of stock, we’ll notify you within two days and provide an estimated restock date. You can choose to wait or request a refund.
Next-Day & Saturday Delivery
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Next-Day Delivery: Order before 3:00 PM to receive your parcel the following working day.
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Orders placed before 3:00 PM on Friday will arrive Monday.
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Orders placed after 3:00 PM on Friday will arrive Tuesday.
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Saturday Delivery: Order before 3:00 PM on Friday for Saturday delivery.
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These services are delivered by DPD.
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Additional charges apply for both delivery options.
Europe
Germany, France, Spain, Italy, Belgium, Netherlands, Ireland & Austria
| Delivery Type | Delivery Time | Order Value | Fee | Courier |
|---|---|---|---|---|
| Express Delivery | 3–5 Working Days | Over €150 | Free | DPD |
| Express Delivery | 3–5 Working Days | Under €150 | €14.99 | DPD |
Rest of Europe
| Delivery Type | Delivery Time | Fee | Courier |
|---|---|---|---|
| Express Delivery | 3–5 Working Days | €19.99 | DPD |
USA DELIVERY
| Order Value | Delivery Time | Fee | Courier |
|---|---|---|---|
| Over $300 | 4–6 Working Days | Free | UPS / DHL |
| $150 – $299.99 | 4–6 Working Days | $14.99 | UPS / DHL |
| $50 – $149.99 | 4–6 Working Days | $19.99 | UPS / DHL |
| $0 – $49.99 | 4–6 Working Days | $29.99 | UPS / DHL |
Rest of the World
| Delivery Type | Delivery Time | Fee | Courier |
|---|---|---|---|
| Standard Delivery | 5–7 Working Days | £34.99 | DHL |
International Delivery & Customs
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Import duties, taxes, and charges are not included in the item or shipping price.
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These costs are the buyer’s responsibility and vary depending on local customs regulations.
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Please check with your local customs office before placing an order to understand any potential additional charges.
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Customs fees may include Import Duty, VAT, Purchase Tax, or clearance fees.
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Delivery times may vary due to customs inspections or unforeseen courier delays.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and a link to follow your parcel’s journey.
You can also track your order directly through the courier’s website:
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Royal Mail: www.royalmail.com/track-your-item
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Evri: www.evri.com/track
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UPS: ups.com/track
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DHL: www.dhl.com/track
If you have not received your tracking information within two working days of your order, please contact our Customer Service Team.
Order Cancellations & Support
If you wish to cancel or amend your order, please contact our Customer Service Team as soon as possible:
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💬 Live Chat: Available on our website during working hours (10:30 am - 6:30 pm)
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📧 Email: info@ukboots.co.uk
Please note that we can only cancel orders that have not yet been dispatched. Once shipped, you will need to follow our Returns Policy.
COMAPANY INFORMATION
Business Name: UK Boots
EMAIL: info@ukboots.co.uk
TEL: +442077290073
Address: 11 Dolphin Way, Purfleet, Essex, RM19 1NR, United Kingdom
Registered Company Name: Upperclass Fashions Limited
Company Registration Number: 02631929